Secure-eSIM is Owned and Powered by "Cloud Telecom Solutions" a software development company passionate about delivering cutting-edge software solutions for telecommunications users globally.
Our products have a focus on "Connectivity" and "Security" for our customers bringing a one stop Global Mobile Internet, Voice and SMS Service.
We employ highly skilled Software Engineers, Telecommunications Engineers, Network Engineers and Data Centre Engineers to bring a Quality Service to our Customers
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eSIM Technology is an embedded version of the traditional SIM card that is directly integrated into a device. With eSIM these is no need to swap out or physically handle SIM cards. Instead, users can download and activate profiles directly on their devices, allowing them to switch carriers or service seamlessly.
SMS has become a major service requirement for two factor authentication applications. Our SMS Platform not only solves this problem by being able to send or receive SMS messages globally but we have also added many SMS features that you can access from our Self Service Portal, such as ?
Our Services are delivered by a range of FREE Mobile (IOS & Android), Web, Windows and Mac Apps, we have all the solutions covered for your preference of choice, weather you are a single personal user or a small business to a large multi site, multi country company.
Any customer of Secure-eSIM will have a referral code found in their online portal where you can share the url link or QR code with your family, friends or business associates an earn a percentage of their ongoing purchases, you can have multiple QR codes for one account.
Businesses like accommodation providers can provide a great convenience for their customers, they can print out a pre formatted brochure and create a placard with their own logo and a scannable QR code which could be put at reception or in every room if they like. The accommodation provider can also put the referral QR code and some information on their website or in their email marketing.
Installing an eSIM and being internet ready before arriving in a new country would be very beneficial and from that moment on can be used any where they travel to in over 200+ Countries.
Other businesses that could offer this service are, accomodation providers like hotels, motels, back packers, hostels, bars, restaurants, mobile phone accessory suppliers, travel agencies and sports clubs for fundraising opportunities, the list is endless !
The commission received is 15% of the sale price of active plans for sharing your url link or QR Code
If the new user that signed up using your url link or QR Code then signs up an another new user then you will also receive an additional 10% of the sales price in comission, there are only two levels of comissions.
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Please see below a list of frequently asked questions ? If you have any further enquiries then please contact us by filling the contact us form below
No, Although most new devices support eSIM these days, please check where you purchased your device or seek professional assistance or contact us via the contact form below and we will advise you.
Yes, Once you create a FREE account then you can login and create an eSIM and then add a data plan for the country you require, you can add as many data plans as you like for as many countries or regions. Data plans are only activated once you arrive in that particular country or region. We suggest adding a data plan before you arrive at your destination. You can create many eSIM's on one account which can be used on other devices you may have or for staff, family or friends.
No, As long as you have an internet connection on your mobile device, tablet or laptop then you can use our mobile phone number and sms services with our mobile app, it does not matter which provider your internet service is being supplied. Create a FREE account then login and apply for a mobile number with the sms service.
Yes, You can receive Two Factor Authentication text messages on our mobile numbers with our mobile and web apps as well as to email or to multiple mobile numbers and or multiple email addresses if required.
Yes you can make and receive phone calls to and from anywhere in the world as long as you have internet access, the costs are listed HERE. We also have FREE calling plans, please contact us for futher information, we can tailor a plan to suite your individual requirments.
Yes
After the daily high speed data allowance, the speed is lowered to LTE speeds with a maximum of 1Mbps upload/download for the remainder of the day. The high speed data allowance is automatically refreshed each 24 hours
Click on the "SIGN UP FOR A FREE ACCOUNT" option at the top of this page then login to see pricing. To see internet pricing, as you create an eSIM then during the process of adding a data plan to the eSIM you will see all the available packages and pricing before committing to the purchase.
The "Add a Buddy" add on feature allows you to VOICE or VIDEO call and CHAT to people you are in contact with on a regular basis, this is at a low additional cost, we supply your buddies with their own mobile app.
Once you create an eSIM via your portal login, then go to the activations tab and scan the QR code, then following the instructions on your phone, tablet or laptop, there is also instructions in the portal.
For manual installation please see the link below.
https://cloudtelecomsolutions.com/index.php/activate-an-esim-with-manual-activation-code/
Please click on the link below for our eSIM Troubleshooting Guide
https://cloudtelecomsolutions.com/index.php/esim-connection-troubleshooting-guide/
Wi-Fi Hotspot Compatibility
The Wi-Fi Hotspot / Internet Sharing feature is currently available with all Prepaid (non-unlimited) plans, Unlimited Standard, and Unlimited MAX plans, including Apple iOS and Android smartphones.
If you are unable to access Wi-Fi Hotspot on your device with a Secure-eSIM plan, please try to restart the phone. Sometimes this is required after installing the eSIM for the first time, to fully initialize the network settings and feature availability.
The availability of Wi-Fi Hotspot ultimately depends on the local network operator, and may be restricted in some situations. Although the Wi-Fi Hotspot feature should be available in all regions on all eSIM plans, unfortunately we cannot guarantee availability in every possible situation.
After activating your eSIM via QR code or Manual activation code, you may see the following error message
“Unsupported eSIM”
This error indicates that your device is locked by your carrier, and is not allowed to install plans from other carriers.
You can verify if your device is locked by following the steps below:
Solution
Please contact your carrier to have your device unlocked. It can usually be done over-the-air by contacting the carrier's Customer Service phone number or live chat.
Yes, You can also use WhatsApp and other Apps linked to your Secure-eSIM Virtual Phone Number, which will use the eSIM data connection automatically, no setup required other than registering your Secure-eSIM Virtual Phone Number with your various App’s Service Providers
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Hungray, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portuagal, Romania, San Marino, Slovakia, Spain, Sweden, Switzerland, UK, Ukraine.
Australia, China, Hongkong, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam.
Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Niccaragua, Panaman, Paraguay, Peru, Uruguay, Venezuela.
Anguilla, Antigua and Barbuda, Bahamas, Barbados, Bonaire, British Virgins Islands, Cayman Islands, Curacao, Donminica, Dominican Republic, Grenada, Jamaica, Montserrat, Netherlands Antilles, Puerto Rico, Saint Barthelemy, St Kitts and Nevis, Saint Lucia, Saint Martin, St Vincent and the Grenadines, Turks and Caicos Islands, US Virgin Islands.
Egypt, Israel, Jordon, Kuwait, Oman, Qatar, Saudi Arabia, Turkey.
Albania, Bosnia, Bulgaria, Croatia, Greece, Kosovo, Macedonia, Montenegro, Serbia.
Antigua and Barbuda, Argentina, Bahamas, Barbados, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Mexico, Netherlands Antilles, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Sint Maarten, St Vincent and the Grenadines, Turks and Caicos Islands, US Virgin Islands, Uruguay, USA, Venezuela.
Albania, Austria, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK, Ukraine,
Armenia, Australia, Azerbaijan, Bangladesh, Brunei, Cambodia, China, Georgia, Hong Kong, India, Indonesia, Japan, Kazakhstan, Kyrgyzstan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Uzbekistan, Vietnam.
Algeria, Bahrain, Eygpt, Israel, Jordon, Kuwait, Morocco, Oman, Pakistan, Qatar, Saudi Arabia, South Africa, Tunisia, Turkey, United Arab Emirates:
Yes, Wi-Fi Hotspot (Internet Sharing) is included where indicated on Unlimited and Prepaid plans. In select locations, Wi-Fi Hotspot may be restricted
Local Network Restrictions:
The availability of Wi-Fi Hotspot ultimately depends on the local network operator, and may be restricted in some situations. Although the Wi-Fi Hotspot feature should be available in all regions on all eSIM plans, unfortunately we cannot guarantee availability in every possible situation.
Troubleshooting Wi-Fi Hotspot:
If you are unable to access Wi-Fi Hotspot on your device with a Secure-eSIM data plan, please try to restart the phone. Sometimes this is required after installing the eSIM for the first time, to fully initialise the network settings and feature availability.
If your Global travel SIM doesn't work or can't be installed on your device, we will provide a 100% refund, no questions asked !
Yes, you can choose to automatically renew any of our Global travel eSIM plans. Simply choose 30 Days and enable Monthly Plan when configuring your eSIM data plan.
Your data is always yours and will never be shared. We utilise enterprise security standards to securely store and process all user data. We keep records containing only the time, data (Megabytes) consumed, and cellular provider of each data connection.
At Secure-eSIM we can provide a 4/5G WiFi Router compatible with our eSIM Technology platform which can be used to supply high speed customised internet access for your customers in rental accommodation like Airbnb. Using our platform you can manage internet access in your rental accommodation from anywhere in the world, if your accommodation is not booked for a period of time then you can save money by turning it off. Our 4/5G WiFi Router Technology also has one input and one output that can be used for one example remotely opening an electronic door or for monitoring any equipment in the premises, you can also connect a smart TV and VoIP Phone to the 4/5G WiFi Router.
No, you cannot have the same eSIM actively connected to multiple devices at the same time, as each eSIM profile is designed to link to one device's unique ID (IMEI), preventing simultaneous use for security and network management. You can, however, transfer an eSIM by deactivating it on the old device and activating it on the new one.
Afganistan, Albania, Algeria, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cayman Islands, Chad, Chile, China, Colombia, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Niger, Nigeria, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Reunion, Romania, Russia, Rwanda, Saint Barthelemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra LEone, Singapore, Sint Maarten, Slovakia, South Africa, South Korea, Spain, Sri Lanka, St. Vincent and the Grenadines, Sudan, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Uganda, UK, Ukraine, United Arab Emirates, Uruguay, USA, Uzbekistan, Vanuatu, Venezuela, Vietnam, Zambia.
Yes your data is secure on Secure-eSIM but we also allow vpn software like nordvpn, expressvpn, surfshark plus many more to work on our network, using a vpn service ensures your data is protected and that you are in control of this, please also note that some vpn services can slow the speed down, so you may want to test a few to find the best one that suites your requirements.
Fill in the form below or send an email to "support@secure-esim.com" and one of our support staff will contact you as soon as possible.